Industry

Supply chains that think.

AIPE unifies inventory, shipments and supplier data into one knowledge graph — for real-time decisions and agents that handle exceptions.

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Sound familiar?

Three systems, no overview

WMS, TMS, Excel — they all show something different. Real transparency over shipments and inventory? Forget it.

Exceptions eat the day

80% of the work goes into the 20% of cases that don't fit. Manual coordination costs hours every day.

Supplier performance in the dark

Who delivers reliably? Who doesn't? The answer is buried somewhere in emails and spreadsheets.

Knowledge only in one dispatcher's head

The senior dispatcher knows which carrier works for which route. Nobody else does.

How AIPE solves this

Inventory, shipments, suppliers — one graph

AIPE connects WMS, TMS and supplier data into one knowledge graph. Real-time answers about inventory and delivery status — without switching tools.

Agents for exceptions and forecasts

KPI monitoring, automatic escalation on delays, supplier performance analysis — runs without anyone watching.

Organization-scoped access for multiple sites

Granular RBAC limits each site to authorized organization data while supporting central governance.

Less searching in WMS, TMS and Excel – more time for exceptions.

Logistics runs on routine and breaks on exceptions: a delayed shipment, a missing delivery note, a customer query, a changed dock slot. The information needed is spread across warehouse management, the transport system, spreadsheets, email inboxes – and the heads of experienced dispatchers.

AIPE connects this knowledge without replacing your systems. Work instructions, customer agreements and site specifics go into files, the wiki and the knowledge graph. Agents answer standard questions, routines produce recurring overviews, and the AIPE Worker handles tasks directly on a computer where your specialist software or exports live – with a visible plan and your approvals.

Use cases

How logistics teams use AIPE

Site knowledge for everyone

Directions, customer specifics and process rules in the wiki – searchable in chat, with permissions per site.

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Prepare customer replies

Through the Gmail connector, incoming emails trigger automations; agents draft replies based on your knowledge for review.

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Combine exports

On the office PC, the Worker combines CSV exports from WMS or TMS into an Excel overview and makes it available in chat.

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Daily overview as a routine

A routine runs the same task every morning at a set time – for example, a summary of open items for the morning briefing.

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Capture exception procedures

Save proven approaches as runbooks, so stand-ins also know what to do when something goes wrong.

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Shift and customer meetings

Record meetings, get a speaker-labeled transcript and summary, and share them with the team.

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Workflow

An exception in dispatch – before and after

Step 1
Spot the exception
Today
A call or email comes in; dispatch searches several systems.
With AIPE
The request is entered in chat; AIPE draws on knowledge and customer agreements.
Step 2
Agree on the approach
Today
Only one experienced person knows how this customer wants such cases handled.
With AIPE
The runbook and the customer's wiki page provide the agreed approach with a source.
Step 3
Prepare the data
Today
Pull an export, copy it into Excel, sort it, send it.
With AIPE
The Worker creates the overview on the office PC; the file is shared in chat after confirmation.
Step 4
Inform the customer
Today
The reply is written from scratch.
With AIPE
An agent drafts the reply; dispatch reviews and sends it.

Data protection & control

Multiple sites, clear access

Sites, customers and departments see only what is shared with them. Worker tasks run only once remote tasks have been enabled directly on the computer, and can be switched off again at any time.

Roles, groups and sharing per resource for sites and teams.
Worker in “Ask first” mode: risky actions only after your confirmation.
Files leave the Worker computer only when you confirm publishing.
Configurable model providers, data processing agreement (DPA) available online.

Relevant connectors

In logistics, email and calendar are the main entry points for requests. For systems without a connector, use the Worker on the computer or import documents via API.

Google Mail Google Calendar Google Drive SMTP Email ClickUp

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From practice

Logistics provider with multiple sites

A logistics provider worked with WMS, TMS and Excel without a shared overview; experienced dispatchers were the single point of failure. The case study shows how that knowledge was moved into a shared knowledge graph for all sites.

Read the case study

What AIPE delivers

–70%

Time spent on exception coordination and manual status checks

+50%

Faster response to delivery delays

1 graph

For all sites, systems and suppliers

How much time do exceptions eat in your logistics?

Three questions about bottleneck, coordination effort and team. Then you see how much time AIPE can take over.

Logistics checkQuestion 1 of 3

Where does your supply chain struggle most?

Pick the biggest bottleneck.

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